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Technical Support - iPrism

iPrism Internet Filtering ApplianceSt. Bernard Software is dedicated to delivering world-class support. The Support Page contains information and tools that will assist you with your St. Bernard Software product or support questions.

With St. Bernard's products you're backed by our years of experience and commitment to customer satisfaction. A team of highly skilled and responsive in-house technical support representatives, who understand the importance of your support issues and your time, stands behind our products.
How to Contact Us
If you have an iPrism subscription question, please use the iPrism Contact Form or email sales@stbernard.com
If you have an iPrism technical support question, we encourage you to use the iPrism Support Request Form.
NOTE: Please have your iPrism serial number and, if possible, your network diagram and/or iPrism backup configuration file, available when you contact Technical Support.
Worldwide Technical Customer Support:
Support Hours and Contact Options Resources
Phone and Email Support:

Weekdays, 12:00 Midnight - 4:00 pm PT (8:00 am to 12:00 Midnight GMT)

> Special Holiday Hours

Tel: 1-858-676-5050   |   Fax: 1-858-676-5055

Email: iPrism Support Request Form

UK Customers

For your convenience and savings, UK customers may dial a local number and be directly connected with a St. Bernard Technical Support Representative in the United States.
Tel: +44-20-33554107

Chat support:
Weekdays, 7:00 am – 4:00 pm PT (3:00 pm to 12:00 Midnight GMT)

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