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FAQs

What is iPrism?

iPrism is a full-featured, dedicated Internet filtering appliance designed for high performance and reliability. As an appliance-based solution with its own hardened and optimized OS, iPrism offers award-winning Internet filtering and antivirus protection in a solution that's completely interoperable and easy to use. With iPrism, organizations can effectively monitor, block and report on their users' Web, IM, and P2P activity.

What's New in iPrism v6.4?

Browser-Based User Interface - Replaces the previous Java-based UI and features:
  • Single-Sign-On (SSO)
  • Enables multiple simultaneous administrators
  • Workflow Enhancements - iPrism saves your work at any point and lets you review it prior to confirmation, so you don't have to restart the UI. You can also generate change reports on demand.
  • Full Configuration Report - Retain complete details on your iPrism configuration for your records with this on-demand report

Integrated iLearn Center - Embedded video tutorials allow you to manage iPrism tasks on-the-fly by walking you through specific iPrism tasks without requiring you to log out and access a manual or knowledgebase.

SSL Certificate Enhancement - iPrism now enables users to upload their own SSL certificate

WCCPv2 Support - Enterprise networks using WCCPv2 with multiple routers can now manage their Web security using one iPrism Web Filter.

Enhanced Anti-Virus Performance in Proxy Mode - For iPrism installations in single-interface mode (proxy), the dynamic malware detection function is improved substantially with major improvements to bandwidth usage.

Authentication Enhancements - Integration for Mac clients using AD2003/2008 by allowing them to take advantage of Auto-Login from OSX (Tiger and Leopard) clients.

For more information, see the iPrism v6.4 Release Notes

Why is iPrism better than software-only solutions?Back to Top

  1. There is no additional hardware or software to purchase, install, or manage. iPrism does not require additions to workstations, servers, firewalls or other network components.
  2. New h-series appliances offer a wide range of models that are designed to provide blazing throughput speeds ranging from 10 to 100 Mbps, depending on the model you choose. With hardened and optimized OS and designed to integrate managed services scalability with on-premises control, the h-Series prepares you for a comprehensive solution to all your secure content management needs -- both now and in the future.
  3. iPrism provides automatic operating system and application software updates. Software solutions force their customers to download and install any patches, upgrades, etc.
  4. Since iPrism includes both hardware and software, there is only one vendor to contact for support. Software solutions may require multiple vendor contacts depending on the issue.
  5. iPrism is platform-independent and works in virtually any environment. This allows iPrism to easily adapt to changing network equipment. Software vendors may not work on certain platforms or network equipment and do not easily adapt to change.
  6. iPrism's ease-of-use and virtually zero maintenance requirements combine with low acquisition and renewal pricing to deliver the lowest total cost of ownership on the market.
  7. In an independent total cost of ownership study, iPrism was found to save over 500 hours per year in IT admin time over the leading software-based Web filters. This translates into thousands of dollars in savings.
    Learn more about the TCO study.

Do you block web sites by IP address?

No. iPrism filters by full URL names and includes the ability to block top-level directories while allowing subdirectories for maximum flexibility and precision control. URL-based filtering is required to properly handle virtual Web site hosting. Since many ISPs host multiple Web sites on the same server, products that block based only upon IP address will incorrectly block every site on the hosted Web server, even though some sites do not contain inappropriate content.

What happens if someone enters an IP address to access a site?Back to Top

Prism will automatically detect IP address entry and properly handle them as if the site had been entered by URL name.

Can users circumvent iPrism filtering?

No. In the recommended configuration, iPrism controls all network traffic to and from the Internet. Any attempts to bypass the filter are blocked and logged as an access violation. In addition, Anonymizer defense that includes deep packet inspection also makes circumventing the iPrism virtually impossible.

Learn more about Anonymizers

Are user override privileges supported?

Yes. When a user tries to access a blocked Web site, a message indicating that access was denied is displayed instead of the requested page. This page allows users with override privileges to enter a password for immediate access to the requested Web site.

How do I know what version of iPrism software I'm running?

iPrism's new user interface shows the version number you are currently running at the top of every screen beside "Installed iPrism Versions". In addition, you can find the version number by accessing the "System/Status/About" page under "System Information". From the start menu, select "System Status" and then "About".

How do I receive software updates?Back to Top

You may select to have software updates automatically downloaded and applied to your iPrism or manually apply software updates when you choose. Automatic software updates are performed without any user intervention.

Does iPrism offer reporting?

Yes. In addition to proactive filtering and blocking of inappropriate Internet access, iPrism provides full monitoring and logging of all successful and unsuccessful Internet accesses, giving your organization a complete profile of user activity. Comprehensive "best-in-class" reporting is built into every iPrism appliance and is included at no extra charge. For large enterprises with multiple iPrism units, centralized aggregated high-performance Enterprise reporting is available using the Enterprise Reporting Server (ERS).

Briefly, pre-defined and user-created iPrism report types include:
  • Interactive - for those times when you want an on-screen report, right now
  • Background - for those times when you need to multi-task while running reports, with delivery options
  • Scheduled - for daily, weekly, and monthly reporting with delivery options
  • Real-Time Monitor - for those times when you need to view real-time user traffic for testing or policy verification
Note: key reporting features include multi-level drill-down, column sorting, email/ftp delivery, and PDF/CSV file options. Progress status is provided for scheduled reports, and large reports are delivered in email-friendly chunks.

Multi-unit iPrism reporting options include:
  • ERS - Enterprise Reporting Server provides high-performance, aggregated reporting for multiple iPrism units
See iPrism Reporting for example screen shots and more information.

What if I only want to monitor Internet access?Back to Top

tor access, block access, do both or do neither. When monitoring, reports are available allowing you to show detailed site-by-site access or summary reports showing what content categories are accessed by which users.

Does iPrism filter other Internet services?

Yes. iPrism can control access to a wide variety of other productivity and bandwidth draining services, such as streaming audio, streaming video, FTP, IRC and ICQ chat. Additionally, iPrism filters IM and P2P protocols.

How does iPrism connect to my network?

Depending on the iPrism model, the appliance will have dual 10/100Mbps network interface cards, or dual Gigabit network interface cards, and is typically connected between your router and LAN. Other connection options exist to meet special needs.

What does an iPrism filtering subscription include?Back to Top

Subscriptions include the following:
  • Automatic, daily database updates
  • Automatic operating system and minor software upgrades
  • Hardware and software support

What categories are in the iGuard database?

Detailed category definitions can be found at: http://www.stbernard.com/products/iprism/iguard/filtering_categories.asp

What are the differences in the h-Series Appliances?Back to Top

Detailed appliance information can be found at: http://www.stbernard.com/products/iprism/technology/total_appliance_solution.asp
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